Support Coordination Support Plan

Support Coordination is a capacity building support intended to assist you to build the skills you need to understand, implement and use your NDIS plan. As a support coordinator, we work with you to connect with informal, community and NDIS funded supports working to increase capacity to maintain relationships, manage service delivery tasks and live more independently in the community.

Support Coordinators do not

Determine whether or not supports or services which have been purchased are 'reasonable and necessary'
Decide what supports you can access
Sign documentation on your behalf
Make changes to your NDIS funding

Support Coordinators do

Facilitate choice and control
Appreciate the subjectivity of what supports a you can purchase to work towards your goals
Build capacity for you to answer the question 'What can I spend my NDIS funds on?'
Assist you to navigate your NDIS plan and connect you with supports

CUSTOMER DETAILS

Customer's First Name *

Customer's Last Name *

Date of Birth *

NDIS Number *

Address

STATE

Postcode

Phone

Email

Plan Dates

Start

End

NDIS Plan on File

Yes NoRequested

RFS on File

Yes NoRequested

ABOUT ME

What is important to me?

What is important for me?

Skills and Strengths:

What is important to know when supporting me?List any key risks, preferences, alerts that you might want people to know right away if they don't have access to your full file of information

Who else needs to know about this plan?

When will we review the plan? Who is responsible?

DECISION MAKING

Who helps you to make decisions? Think about where you live, medical treatment, the types of services you receive, managing your money. Different people might support you with dfferent decisions. Is there someone who you have nominated to support you with your NDIS plan?

Are there any appointed guardians or administrators we should know about

GuardianAdministratorOther

Are there any appointed NDIS Nominees:

Correspondence OnlyPlan OnlyBoth Plan and Correspondence

Name

Phone

Email

Relationship

Add another Contact

Add another Nominee

Details of appointment:

Notes

SUPPORT PLAN

Health & Disability Information

NDIS - Met Access

Other impairments / health conditions:

Health & Wellbeing

What are your health and wellbeing support needs?

Who supports you with your physical and mental health?

Do you need support from your Support Coordinator to connect you to healthcare?

Do we need to know about any plans to support you with health and wellbeing

Lifestyle

What do we need to know about your lifestyle and choices, including any risks?

Are there any behaviour support needs or restrictive practices in place?

Education & Employment

Where do you work and/or study?

Accommodation

What are your living arrangements (past and present)?

Individualised Plans

What specialised /individualised plans are in place to support you, or what might be required?

Protective Factors

What skills, strengths, resources, supports or coping strategies are in place to help you deal with stressful events and manage any risks in family and the community?

GOALS & ASPIRATIONS

What are you hoping we can achieve together?

Where are we now? Consider what is working well and what is not working well in the current situation? Are there any other potential risks that you think we should discuss?

What have we tried? What have we learned? What are we pleased about? What are we concerned about?

What shall we do next?

When we can't contact you:

Support Coordination Funding

Funding in my NDIS plan to work toward my goals. (* Note: Billing occurs in 15 min increments)

Support Coordination Funding

Total hours we have to work together

Breakdown

Implementing my NDIS Plan

Supporting me to understand my current plan and mapping supports for the plan. This includes, but is not limited to: Implementation meeting, co-designing your support plan, Review your NDIS goals, Research, Engagement with Support Providers, Budget, support to implement crisis plan if required, support to implement emergency and disaster management plan and NDIS reporting requirements.

Approximate Support Coordination hours required for Implementation

Plan Monitoring

This is includes, but is not limited to: regular check in's, review of budget, adjustments to supports as required, NDIS reporting requirements

Approximate Support Coordination hours required for Plan Monitoring

Preparing for my next plan

This includes, but is not limited to: Reviewing existing plan with you to determine what worked and what needs to change, coordinating reports from providers to support funding in your new plan, NDIS reporting requirements, budget, Pre-Plan Review meeting with you, Attending Plan Review Meeting with you.

Approximate Support Coordination hours required for Plan Review Process

PEOPLE IN MY LIFE

Who is in my life?

Think about who you know, who supports you with key aspects of your life. How do these networks support you to live the life you want?

Think about both formal and informal supports

Circle of Support

Circle of support resource can help you identify these supports

Who is involved in your circle of support? What do Plan partners need to know about the people in your life?

Do you feel like their are any gaps in your support?

Family & Relationships

Who is in your family? Are there any relationships we should discuss further? Is there any history we need to understand more about?

SUPPORT SERVICES

What supports and services do you rely on in your daily life?

Other mainstream services involved:

Is there a contingency in place if there is a disruption to services/supports?

YesNo

If yes, please detail

What are the risks associated with the disruption?

CRISIS MANAGEMENT PLAN

At what point would you be ok with us organising a welfare check if we are unable to contact you? (no answer at our check-in's)

Is there someone you would be comfortable with us contacting if we cannot get a hold of you?

Name

Phone

EMERGENCY MANAGEMENT

RISK MANAGEMENT

What risks have we identified?

After completing the Support Coordiantion Support Plan, consider what risks may have been identified. Discuss these and summarise below:

Summary of Risks

Discussion with customer and the people in their life

Save and Complete Later

Office use only

Update Customer Story

Frequency of contactPreferred method of contact

Risks

Identified risks identified with Team LeaderAdditional Support Plan to implemented (Crisis etc)

Support Coordination Support Plan

Copy of SC Support Plan sent to CustomerSC Support Plan uploaded to SharePoint

Emergency and Disaster Management - Documentation & Planning

A risk assessment completed/reviewed within 12 monthsA support plan has been completed/reviewed within 12 monthsThe support plan includes identified risks and agreed strategies including response required in an emergency or disasterAny agreed strategies to reduce risk are planned and implementedIn the event of worker absence or vacancy, arrangements are in place to ensure continuity of support by a suitably qualified and/or experienced person